Terms & Conditions

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Taurus is the most elaborate RV (recreational vehicle) in India as of now – the campervan camping – was anchored on the riverbanks of Raavi near Madhopur, Pathankot, (Punjab, INDIA). It offers the best experiential outdoor holidays.

To enjoy your holidays, you need to have complete faith in us.

Holidays to genuinely relax, detox and rejuvenate with `quality time’ in wilderness the lap of nature with comfort, away from humdrums of life come at a price. There always seems to be a compromise too; hotel comfort at the cost of location opportunity and/or location opportunity at the cost of hotel comfort. Why not both at the same time and place?

Quality comes at a price.

Camp is run as “self-service”. Though, we set up everything. We support the cause of the green (nature conservation). 

Tariff

Packages are available from Rs 15,00 to Rs 15,000 per person per night, depends on the combination of facilities, food, region, number of days, number of persons in a group, etc. This new concept of outdoor holidays has Special Offers.

Our tariff cannot be ascertained or evaluated or fixed on per day basis, which is easier to do in case of a hotel or any static infrastructure (resorts and camps).

  • It’s very expensive to run and maintain this infrastructure – tangible and intangibles – wear and tear costs a lot, toll tax, other taxes, general service of the vehicle and infrastructure, salaries, rent of locations, fixed and variable, etc. And many other invisible expenses.
  • Being a mobile camping, tariff differs from area to area, route to route even in the same region and in the same month.
  • Exact tariff for each holidays program/ itinerary is either mentioned or you may call/ WhatsApp +91-9888 380386      +91-6280 595008, based on the area and route.
  • Package includes only stay onboard Taurus and camping trailers, food from the kitchen of Taurus, is extra unless clearly specified otherwise. 
  • Hired transport for excursions will be mentioned clearly with your program/ itinerary.
  • Single Supplement is applicable.
  • There are many activities which are not undertaken by everyone, so we have kept our activities optional and to be paid if consumed or availed, basically to ensure that guests save their money.
  • Our tariff plans are two types –  ‘all inclusive’ and ‘limited’ (with basic tariff for the basic needs), which are mentioned in ‘What is Included’ and ‘What is Not Included’ with each program.
PLATINUM:

These programs are all inclusive, with activities mentioned, extra items and unlimited food for the following:

  • Indian eg food (morning tea/ breakfast, lunch, soup, dinner).
  • Morning evening tea/ coffee, snacks.
  • Beverages (packaged juices, aeriated drinks).
  • Safaris.
  • Barbecue (veg and non-veg).
  • Transport travel,  as per the prescribed program details, veg barbecue,  camel ride and safari (where possible), local transport for shopping, excursions, if time and circumstances permit then a photo session for the guests, unlimited service from the kitchen, etc.
GOLD:
  • All basic needs are taken care but with a certain limit to facilities and activities which doesn’t cut corners on quality.
  • We have only removed the extra frills to bring down the tariff of the holiday.
  • It suffices for the experience and one won’t need to look at one’s pocket to pay again while being on the program/ tour/ holiday, except any expenses at the facilities other than Taurus.
SILVER:
  • Basic tariff and basic camp needs to ensure it suits those who love ‘soft adventure’ and fits into the budget/ pockets of those who like to have very basic needs on outdoor holidays.
  • So you  “pay as used/ as consumed” basis.
  • Basically, to let you exercise your choices and save your money for the undesired items and activities.

Your comfort is our concern! 

BOOKING/ PAYMENT & Terms 

These terms have been written, considering the tough and demanding operations in all respects, where expenses are incurred much before the commencement of your expedition/ holiday. This is our standard policy which is applicable to all our programs/ expeditions. In case, there is any change to this policy, we shall mention along with your itinerary/ program which will be final which we deliver under ideal conditions.

All extras to be cleared at night before check out.

  1. Before the booking is done, must understand about this concept in detail.
  2. Booking is 100% confirmed with 100% advance payment.
  3. Not having read these terms and other related information on our website is no excuse for your expectations, which could be outside the purview of your itinerary/ program.
  4. Please read PRE-BOOKING INFORMATION carefully to ensure you don’t come with skewed perceptions, assumptions and your own expectations which are outside the purview of our stipulated terms.
  5. Any bill for the extra stay at any hotel or camp for bad weather resulting in roadblock or there is delay for any reasons (technical failures of equipment including the breakdown of Taurus, trailers, tractor) shall be paid by the participants on the spot directly, there won’t be any adjustment or refund in tariff paid for the itinerary. We won’t be able to extend any credit facilities. We will do our best to co-ordinate.
  6. Children below 4 years are our guests (won’t get extra seat, tent or berth – will sleep with parents), 5 years and above will be at full tariff and will be entitled for full seat/accommodation and same food as parents (not any special diet).
  7. The above mentioned tariff for children is with a valid proof of ‘date of birth’, otherwise full tariff.
  8. Any special dietary for children to be arranged by the parents, without any adjustments and refund. We may charge extra for special diet if needed.
  9. A certain degree of respect and care (for the physical fatigue of the crew) has to be extended by all participants collectively and in personal capacity towards the crew of Green Dot Expeditions and anyone else associated with our operations. You pay for your holidays and NOT to demand your own ways with disrespect of the crew and others even in case of any failure in any kind of service. We are humans too and can err!
  10. Size of the Group on expeditions: max 8 participants, unless we specify. If your group is less than 8, then we may book rest of the seats by exercising our choice without any prior intimation to anyone in the group who have already booked. Otherwise, we may have to increase the tariff to recover the basic common costs of operations.
  11. Please read about your responsibilities while being in our roving camp.
  12. There are no guarantees in outdoor life/ holidays in  wilderness and tough conditions offered by these regions, where we operate. The circumstances and weather conditions can change suddenly and program can alter abruptly. You are requested to be considerate.
  13. Your holiday program can be delivered only under ideal conditions and you have to come on our programs with open mind and a large heart to cooperate under such conditions where nature plays bigger role.
  14. Stay and travel for any of your assistant, driver, caretaker, helper will be @100% tariff. If they don’t use full facilities then they will be charged for food and the basics.
  15. We don’t change our programs to cut corners on our quality, quantity or to save money.
  16. If you need Taurus for astrophotography as a subject lit up then you must discuss this as a group before the tariff has been quoted. It needs lots of effort to set up Taurus as a foreground subject and then sleeping arrangements are done differently.

We insist that please understand this is an outdoor activity and can not be compared with static camping, resort, hotel or restaurant for its food, sleeping and any other comforts. But at the same time it offers a different kind of experience for those souls who love outdoor life and its a luxury for outdoor experience with nomadic lifestyle and has no comparison as of now in the tourism industry.

Cancellation/ Refund/ Tariff Adjustment Policy

If your circumstances change and you start feeling to cancel your program at any stage (for any reasons – Corona Pandemic Lockdown, any other disease, accident, death, road block, diseases, sickness, weather conditions, political upheaval, terrorism, natural calamities and reasons not mentioned here) and the payment has been made for the booking of your tour/ holidays program with us as aggregator,  we have a “win win” policy (with our conditional discretion) with following points:

  • Cancellation in less than 60 days there is no refund under all circumstances.
  • In case your booking itself was done after 60 days then there is no refund or adjustment in tariff, there won’t be ‘credit note’, reasons could be any.
  • Broadly its NO REFUND policy as we would have exhausted the major portion of the payment made by you, much before the commencement of your holiday; except the fresh veggies. Otherwise we buy most of the stuff from Chandigarh itself before setting out to the regions of operations (Ladakh, Himachal Pradesh, Rajasthan, Kutch Gujarat). Also, before the start of each season and region, we invest quite a bit of money for getting our Overland Truck ready (technical inspection, preventive maintenance, spares) for journey on tough terrains, salaries, rent for locations, etc.
  • Our operation differs than conventional holidays around hotels and static camps, we would to make it clear that most of your money is exhausted for the preparations for your holidays much in advance.
  • Non-refundable under all circumstances, though we do offer special ‘credit note’ if the cancellation is 61 days before the commencement of the holiday booked, because of special circumstances (natural calamity, political upheaval, significant medical grounds, any kind of widespread disease, etc.)
  • First, you may consider opting for another program/tour/ holiday/ expedition (only if seats are available) dates and place to suit mutually both sides (us and the clients). In that case you don’t lose 100% money (money utilised for handling of logistics and administrative efforts/ spent for the preparations shall be deducted from the money paid for the booking which is being cancelled). This option is available 61 days before the commencement date (the day of commencement not counted) of the program/ tour/ holiday/ expedition. We spend major portion of your payment much before your holiday commences.
  • In case of a confirmed cancellation (verbal or written), and you want to book again then it will be a fresh booking for any program (even it’s the same slot on the same itinerary and same dates for which booking was done before the cancellation). And the fresh bookings shall be as per the tariff for the particular program which is being sought for the fresh booking, there shall be no reference to the previous tariff. All discounts will stand cancelled with the cancellation.
  • In case one wishes to board Taurus on a later date than the scheduled date and the start point is different than the mentioned with the itinerary, only with prior intimation, one has to make own arrangements (transport and other needs) to catch up and we shall not hold back the expedition/ program at any point to avoid any delays to others. And there shall be no adjustment or refund/ adjustments of any kind for the tariff for the unused portion and the facilities.
  • ‘No show’ on the first day without prior intimation, program/tour shall be deemed as `travelled’ and no refund shall be made and no adjustment of tariff for the next booking whatsoever. And we may offer the seat to any new client in the open market.
  • There shall be no refund or adjustment of tariff for ‘NO SHOW’, for any portion of the tour not done, vacating seat before time for any reasons (sickness of any kinds, accident, delays, mechanical failures of Taurus, and other unpredictable reasons which may arise later out of any circumstances).
  • In case, any participant is evicted from the camp for one’s personal conduct not conducive to the group or the crew, there shall be no refund or adjustment of tariff. One has to make further travel and stay under own arrangements.
  • Any participant abandoning the expedition/ camp on any grounds or reasons will have to make own arrangements to travel to the nearest hotel/resort/ camp or railway station/ bus station/ airport. There will be no refund or adjustments for the tariff paid for the unused portion of the expedition.
  • In case of any dispute, the judicial jurisdiction will be Chandigarh/ Panchkula.
  • Considering the safety of the crew and clients during the Corona Pandemic, when situation gets risky, we will have the discretion to postpone your holidays and adjust major part of the tariff (after deductions mentioned above) towards the booking of next slot and location, mutually agreed upon. We will not be responsible for any kind of losses (loss of job, harmony of the family, money, travel expenses, loss of leave, etc.) and there will be no compensations.
SPECIAL GESTURE

Applicable only if cancellation is before 61 days. And it is completely at the discretion of Green Dot Expeditions, based on various factors. Any kind of pressure through emotional and unprofessional emails won’t be appreciated and entertained, may lead to legal course. If cancellation is done because of medical emergencies, any political upheaval or riots, in that case we may consider issuing a CREDIT NOTE, which means that after deducting the costs of administrative/ logistical efforts, cost of bookings of hotels/ transport or any other facilities and logistical expenses already incurred for the preparation of the expedition, we may accommodate for rest of the money paid for the booking, and by paying the difference of the tariff of the fresh tour/ expedition if dates are available otherwise whenever possible for both sides (participants and Green Dot Expeditions). It’s a special gesture from our side to our participants to ensure the prevention of any monetary loss towards tariff only, not a legal binding or obligation for GDE. But we shall not be responsible for any kind of other losses i.e. job loss, leave, cost of flight, loss of baggage, family dispute, medical issues and any other expenses incurred by the participants before or after the tour. Cancellation because of bad weather/ flights/ road blocks is not considered part of this special gesture, its a ‘no-show’. For we would have invested the money paid for the preparation of the program/expedition. And NO SHOW on our trips is non-refundable and no adjustments of any kind.

PHOTOGRAPHY
  • We will be doing extensive photography (photos and video) while your holidays are unfolding with us. This will become part of our promotional material which can be used by us and our associates for our internet presence through various means i.e. website, social media platforms of all kinds.
  • If any guest doesn’t want to be part of our photography then it should be conveyed to us at the time of the booking.
  • We will make sure we won’t trespass anyone’s privacy while photographing for our promotional material.
  • We request our guests not to post any photo or material on any social media platform or even private circulation to show Taurus in bad light for any reasons, unless it’s proved by a competent authority through a legal process.

DISCLAIMER

  1. On such expeditions and under the given circumstances of the hard conditions of the remote areas, anything can and may fail, may not work as planned or committed for any reasons.
  2. But you must have faith in us that the best possible shall be done by our crew to resolve any issues.
  3. We don’t cut corners on quality with intentions to save money or effort. In case something goes wrong, there are no compensations/ adjustments for the tariff paid, of any kind for any equipment failure or natural hurdles, political upheaval, medical emergencies or disasters.
  4. It’s On The Move Camping” which shall have various constraints for resource, material, space, time and manpower. Its extra comfortable for outdoor life but still can not be compared with any home or hotel comforts i.e. wide beds, lawns, bathrooms with hot-showers, waiters, heaters, elaborate menus, etc.
  5. The concept of this kind of holiday is very clearly explained through images and text on this website. Anyone who understands the outdoor with basic wisdom shall be able to anticipate about the life Taurus offers. We are not responsible for your ignorance about any aspect of our programs and facilities.
  6. Green Dot Expeditions shall not be responsible for any kind of medical issues or injuries (it’s a holiday with outdoor activity), accidents, damages of any kind or losses (money, job, insult of any kind) caused by public unrest, riots, terrorist activities, labour unrest, mechanical or construction failures of Taurus The Truck or any kind of difficulties arising during the itinerary, diseases, local laws, climatic/ weather conditions, any kind of abnormal conditions or developments, or any other actions, omissions, or conditions outside our purview or that of our travel agents or partner’s control.
  7. We are coordinators for your holiday program/ expeditions and hold no guarantee of any kind under any circumstances; as long as our intent is honest to offer the best within our means.
  8. We expect and understand that before booking our program, you must have read and understood the details of the product and all the details related to your program/expedition and terms before booking.
  9. If you miss any details given on our this very website by the act of ignorance, paucity of time, being casual or lazy, won’t be taken as reason for any change in the standard terms and conditions applicable to your program with us or blame us for anything.

Weber Grill deployed on the Banks of Indus River, Ladakh

Weber Grill deployed on the Banks of Indus River, Ladakh

Special Offers    |   What is INCLUDED What is NOT Included   |    Pre-Booking Info  |    Single Supplement