Cancellation Policy

This is our standard policy which is applicable to all our expeditions also as and when quoted. In case, there is any change, we shall mention along with your itineraries.

If your circumstances change and the payment has been made for the booking of your tour, should you start feeling to cancel your program at any stage, we have a policy with following points:

  • First, you may consider opting for another program/tour/ expedition (only if seats are available), in that case you lose no money (only handling and administrative charges shall be deducted for the previous booking). This option is available 60 days before the commencement date (the day of commencement not counted) of the program/ tour/ expedition.
  • After a confirmed cancellation (verbal or written), one has to do fresh bookings for the next program or the same slot. And the fresh bookings shall be as per the tariff for that particular program which is being sought for the booking, there shall be no reference to the previous tariff (if discounts were offered) in any case.
  • Less than 60 days there is no refund under all circumstances. Please don’t make efforts through undue emotional mails which tantamount to  ‘blackmailing’ to extract money.
  • In case one wishes to board Taurus on a later date, with prior intimation, than the start point mentioned with the itinerary, one shall have to make own arrangements (transport and other needs) to catch up and we shall not hold back the expedition at any point to cause any delays. And there shall be no adjustment or refund/ adjustments for the tariff for the unused portion and the facilities.
  • ‘No show’ on the first day without prior intimation, program/tour shall be deemed as `travelled’ and no refund shall be made and no adjustment of tariff for the next booking whatsoever.
  • There shall be no refund or adjustment of tariff for ‘NO SHOW’, for any portion of the tour not done, vacating seat before time for any reasons (sickness, accident, delays, mechanical failures, and other unpredictable reasons which may arise later out of any circumstances).
  • In case, any participant is evicted from the camp for one’s personal conduct not conducive to the group or the crew, there shall be no refund or adjustment of tariff.
  • Any participant abandoning the expedition/ camp on any grounds or reasons will have to make own arrangements to travel to the nearest hotel/resort/ camp or railway station/ bus station/ airport. There will be refund or adjustments for the tariff paid for the unused portion of the expedition.

SPECIAL GESTURE

Applicable only if cancellation is before 60 days. And it is completely at the discretion of Green Dot Expeditions, based on various factors. Any kind of pressure through emotional and unprofessional emails won’t be appreciated and entertained. If cancellation is done because of any political upheaval or riots, in that case we may consider issuing a SPECIAL CREDIT NOTE, which means that after deducting the costs of administrative efforts and logistical expenses already incurred for the preparation of the expedition, we may accommodate for rest of the money paid for the booking, by paying the difference of the tariff of the fresh tour/ expedition if dates are available otherwise whenever possible for both sides (participants and Green Dot Expeditions). It’s a special gesture towards our participants to ensure the prevention of any monetary loss towards tariff only, not a legal binding or obligation for GDE. But we shall not be responsible for any kind of other losses i.e. job loss, leave, cost of flight, loss of baggage, family dispute, medical issues and any other expenses incurred by the participants before or after the tour. Cancellation because of bad weather is not considered part of this special gesture, its a ‘no-show’. And NO SHOW on our trips is non-refundable and no adjustments of any kind.

DISCLAIMER

On such expeditions and under the given circumstances of the hard conditions of the remote areas, anything can and may fail, may not work as planned for any reasons. But you must have faith in us that the best possible shall be done by our crew to resolve any issue. We don’t cut corners on quality with intentions to save money or effort. In case something goes wrong, there are no compensations/ adjustments for the tariff paid, of any kind for any equipment failure or natural hurdles, political upheaval, medical emergencies or disasters.

It’s “On The Move Camping” which shall have various constraints for resource, material, space, time and manpower. Its extra comfortable when it comes to outdoor life but still can not be compared with any home or hotel comforts i.e.wide beds, lawns, bathrooms with hot-showers, waiters, heaters, elaborate menus, etc. The concept is very clearly explained through images and text on this website. Anyone who understands the outdoor with basic wisdom shall be able to anticipate about the life Taurus offers. We are not responsible for your ignorance about any aspect of our programs and facilities.

Green Dot Expeditions shall not be responsible for any kind of medical issues or injuries, accidents, damages of any kind or losses (money, job, insult of any kind) caused by public unrest, riots, terrorist activities, labour unrest, mechanical or construction failures or any kind of difficulties arising during the itinerary, diseases, local laws, climatic/ weather conditions, any kind of abnormal conditions or developments, or any other actions, omissions, or conditions outside our purview or that of our travel agents or partner’s control. We are coordinators for your holiday program/ expeditions and hold no guarantee of any kind under any circumstances; as long as our intent is honest to offer the best within our means.

We assume and understand that before booking our program, you must have read and understood the details of the product and all the details related to your program/expedition and terms before booking. Having missed on the details by the act of ignorance, paucity of time, being casual or lazy, won’t be taken as reason for any change in standard terms and conditions applicable to your program with us or blame us for anything.